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Terms & Conditions

Acceptance of Terms

By placing an order on our website, you agree to comply with and be bound by the following Terms and Conditions.

Order Placement

1.1 You must be at least 18 years old or possess the legal authority to enter into a binding contract in order to place an order.
1.2 It is your responsibility to provide accurate and up-to-date information during the ordering process, including personal details, shipping address, and payment information.


Pricing and Payment

2.1 All prices displayed on our website are in Singapore Dollars.
2.2 Payment for your order must be made in full. We accept PayNow. You are required to complete your payment via PayNow within 24 hours and send a screenshot of the completed payment to the provided number.
2.3 We reserve the right to modify or update prices, promotions, or discounts at any time without prior notice.


Order Confirmation and Cancellation

3.1 After placing an order, you will receive an order confirmation via email. However, this confirmation does not guarantee the availability of the ordered products.
3.2 We reserve the right to cancel or refuse any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, we will notify you and provide a refund if applicable.


Shipping and Delivery

4.1 Please note that Delivery Options are only available for AFTER Singapore Specials Day. While we will make reasonable efforts to ensure timely delivery to the provided shipping address, we cannot be held responsible for any delays or damages caused by the shipping carrier or events beyond our control.


Governing Law and Jurisdiction

5.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.


Amendments to Terms

6.1 We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The revised terms will be effective immediately upon posting on our website.


Collected Funds & Distributions

7.1 All funds collected through this website will be utilized to cover the costs associated with Singapore Specials Day, with any remaining funds being allocated to the Animal Welfare Groups participating in the event. Please note that detailed accounting information will be shared on the Hope For Animals Facebook Page following Singapore Specials Day.
7.2 Hope For Animals will be responsible for the management, collection, and distribution of all funds in accordance with the specified allocation.

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